Deslauriers 556

Our stay was stressful and disappointing. The listing showed AC but did not state it would be turned off after October 1. Kevin suggested opening the patio doors, unsafe for our family travelling with an autistic child who is a flight risk. The apartment was warm, while open windows made it too cold. I also spotted a small centipede, though the property was clean. The elevator left us stuck at least three times. We reported this to Kevin, who said he'd send someone, but we eventually got out and took the stairs. My sister's apartment was dark, with broken light switches. An unexplained door opened into a back hallway, and our child unlocked it and ran out. After my AC complaint, I received a screenshot showing a note about seasonal availability. Airbnb Support confirmed the AC limitation had not been displayed. Moving four children and four seniors over 75 was impractical. For $800, it was not worth the stress. Clear listings, safe facilities, and better communication were needed.